Frequently Asked Questions
We authorize your credit card for room and tax, plus $50.00 to $150.00 of incidentals for reservations 1 to 4 days, and $250.00 + of incidentals for reservations 5 days or more.
- We DO NOT accept credit cards that do not have a printed name.
- Guest must provide a Government issued ID
- All guests must be 21 and over unless accompanied by their parents
- The name on the reservation must match the card on file, along with the corresponding ID at the time of check-in.
- Depending on your financial institution, it may take 5-10 business days for the funds to be returned.
Our formal check-in time is 3:00 pm EST and our formal check-out time is 11:00 am EST. Late check-outs and early check-ins are given upon availability and may incur additional charges. Contact the front desk for availability.
We do not offer breakfast at the moment but have exciting plans coming soon. We will make sure to keep you updated on this progress.
We do not offer a minibar or refrigerator option in our hotel.
We do not offer rollaway beds in the rooms. We do however offer rooms with 2 and 3-bed options. Playpens are available for babies upon request.
- Quik Park: 38 Bowery (between Canal and Bayard Streets)
- Rapid Park: 44 Elizabeth Street (between Canal and Hester Streets)
- Chrystie Garage: 89-93 Chrystie Street (between Grand and Hester Streets)