FAQ
Frequently Asked Questions
Unless otherwise noted, cancellation policy is 48 hours prior to arrival before 3:00 pm EST. If canceled after, the 1st night's of room and tax will be charged to the credit card on file.
We authorize your credit card for room and tax, plus $50.00 to $150.00 of incidentals for reservations 1 to 4 days, and $250.00 + of incidentals for reservations 5 days or more.
- We DO NOT accept credit cards that do not have a printed name.
- Guest must provide a Government issued ID
- All guests must be 21 and over unless accompanied by their parents
- The name on the reservation must match the card on file, along with the corresponding ID at the time of check-in.
- Depending on your financial institution, it may take 5-10 business days for the funds to be returned.
Our formal check-in time is 3:00 pm EST and our formal check-out time is 11:00 am EST. Late check-outs and early check-ins are given upon availability and may incur additional charges. Contact the front desk for availability.
The Leon Hotel is committed to having a 100% NON SMOKING environment. If found smoking in the room, a $500.00 smoking penalty charge may be assessed and you may be asked to leave the hotel.
We do not offer breakfast at the moment but have exciting plans coming soon. We will make sure to keep you updated on this progress.
We do not offer a minibar or refrigerator option in our hotel.
We do not offer rollaway beds in the rooms. We do however offer rooms with 2 and 3-bed options. Playpens are available for babies upon request.
We do not offer onsite parking but below are three local options.
- Quik Park: 38 Bowery (between Canal and Bayard Streets)
- Rapid Park: 44 Elizabeth Street (between Canal and Hester Streets)
- Chrystie Garage: 89-93 Chrystie Street (between Grand and Hester Streets)